Refund policy

customer satisfaction is our priority.

Returns

We accept returns within 14 days of delivery.

To be eligible for a return:

  • Item must be unused

  • In original packaging

  • In the same condition as received

  • Proof of purchase required

Non-Returnable Items

The following items cannot be returned:

  • Personal care products (if opened)

  • Beauty & health items (for hygiene reasons)

  • Final sale items

  • Gift cards

Refunds

Once your return is received and inspected:

  • Approved refunds will be processed within 5–10 business days

  • Refunds will be issued to the original payment method

Exchanges

We only replace items if they are defective or damaged.

Return Shipping

  • Customers are responsible for return shipping costs unless the item was defective or incorrect.

  • Shipping costs are non-refundable.

How to Start a Return

To initiate a return, please contact: